COVID-19 Support


The GEA Team are currently working from the office, and are ready to help members through this period of uncertainty, connecting you with support currently available.

Contact the Small Business Hotline on 1300 654 687 (available 24/7), or take the Queensland Government's business impact survey so they can link you with relevant support. 

Stay informed. Download the official government "Coronavirus Australia" app in the Apple App Store or Google Play, or join their WhatsApp channel on iOS or Android

Below are a list of sites that could be useful for your business:


Financial Assistance & Grants

Business Assistance Finder

Use the Queensland Government's COVID-19 business assistance finder to learn what support you may be eligible for. 

JobKeeper Payment

Businesses impacted by coronavirus will be able to access a subsidy to continue paying their employees. 

The Australian Government will provide a fortnightly payment of $1,500 per eligible employee until September 27, 2020. 

Payroll Tax Relief Package

Your business may be eligible for one or more of a range of payroll tax relief measures as a result of the impacts of coronavirus.

These include:

  • refunds of payroll tax for two months
  • a payroll tax holiday for three months
  • deferral of paying payroll tax for the 2020 calendar year.

As part of this relief package, the refund and payroll tax holiday do not have to be repaid. 

Job Support Loans

Apply now for low interest loans of up to $250,000 (initial 12 months interest free) to retain your staff.

Electricity Relief For Households & Businesses

Supporting Apprentices & Trainees

Eligible employers can apply for a wage subsidy of 50 per cent of the apprentice's or trainee's wage for nine months from January 1, 2020 to September 30, 2020. 

Grants To Address COVID-19 Impacts

Instant Asset Write-Off For Eligible Businesses

Boosting Cash Flow For Employers

Eligible businesses and not-for-profit (NFP) organisations will receive between $20,000 to $100,000 in cash flow boost amounts by lodging all their activity statements up to the month or quarter of September 2020.

Backing Business Investment - Accelerated Depreciation

Measures introduced in March 2020 provide an incentive to businesses with aggregated turnover of less than $500 million for the 2019–20 and 2020–21 income years, to deduct the cost of depreciating assets at an accelerated rate.

The Australian Banking Association Business Relief Package

If your business has been adversely impacted by COVID-19 your bank will allow you to defer principal and interest repayments for all loans attached to the business for a period of six months. While the interest will be capitalised and paid off over the life of the loan.


Supply Chain & Cash Flow

Making It For Queensland

Are you a Queensland manufacturing business that can lend a hand in the fight against COVID-19?

Register your capability and capacity details.

You can also learn more about COVID-19 supply chain matching for manufacturing

Managing Cash Flow

Tips for managing and monitoring cash flow.

Supply Chain Disruptions 

How to respond to and manage supply chain disruptions. 

Supporting The Flow Of Credit

Under the Coronavirus SME Guarantee Scheme the Government will provide a guarantee of 50 per cent to SME lenders to support new short-term unsecured loans to SMEs. 

Manufacturer's Supply Matching Request Form

If you are a Queensland manufacturer or businesses that is finding it difficult to obtain vital materials and supplies to remain open, please complete this form. 


Managing Staff During COVID-19

Employer Obligations

As an employer it is important for you to understand employment-related legislation and your obligations towards the people who work for you. 

FairWork Ombudsman Advice

Find out about your workplace entitlements and obligations if your business is affected by the COVID-19 outbreak. The FairWork Ombudsman has information about stand downs from work, flexible work arrangements, workplace health and safety, and pay and leave entitlements. You can also read about the temporary JobKeeper changes to the Fair Work Act

Employee Rights, Awards & Entitlements 

Find information about employer obligations and employee rights in Queensland businesses. 

Mental Health & COVID-19

Head to Health is committed to providing Australians with trusted information and digital supports to help support everyone's mental health and wellbeing during this pandemic. This page covers where to get the facts about the COVID-19 outbreak, tips for maintaining good mental health, information on how to access mental health services, information for parents, and how to keep older Australians safe and connected by helping them get established online.


Business Support & Advice

Business Support Fact Sheet

A summary of Queensland Government support for businesses.

Commercial Tenancies 

A mandatory code of conduct to support landlords and tenants has been developed by the Australian Government. 

Pandemic Risk Management For Businesses

Manage the business risks associated with a pandemic. 

Australian Government Business Support 

Find financial assistance, eligibility and timing for the new government support for Australian businesses.  

Border Restrictions On Entry Into Queensland 

Protect Yourself Against Cybercrime

There has been an increase in COVID-19 themed cyber activity towards websites designed to either install software or steal personal information and banking details.